7
20917 Dalton Rd, Sutton, ON L0E 1R0, Canada
Sutton, Ontario L0E 1R0
+19057223237

Terrible service from Ava, the manager on Sunday Oct 12th at 10:10am. Firstly, the store opened late. Went to take a return of clip on sunglass frames. Apparently wrong receipt. Looked up on Optimum profile....could not find it. I asked if anything else can be done since the Ava had so called helped me with the Optimum card. Nothing can be done. So I left the product the Optimum card and receipt and informed I won't be back. Zero concern about losing a customer of many years. Then she meaning Ava was very disrespectful...I saw her out of the corner of my eye and her negative body language was apparent.

Terrible service, wouldn't refund me my money after having a bad reaction with a medication after it being open. One of the ladies, I believe who is the store manager, forgive me if I'm wrong on her position, was terribly rude and would cut me off in conversation which is not treating a customer the way they should be treated. I recently opened a case up with corporate and will be taking this further. I will reply to the email they sent sometime this weekend. Sorry for the not so prompt response, Im camping still and its a bit hectic. Tough times we live in, and you can't refund $20.

I went in looking for a shampoo and i needed SERIOUS help and i found a beautiful young lady named Lucy, Lucy helped me get a shampoo but not any kind of shampoo she suggested the BEST shampoo because she said the one i was using was terrible for my hair so she recommended the loreal professional shampoo my hair has NEVER ever felt better so she also was lovely to talk to very understanding and we had a LONGGGG conversation and i have never felt a connection as good as the one me and lucy had such a great hard working lady thank you lucy!

The pharmacy team is top notch! Owen and Owner are very professional, and friendly. They take pride to serve you as if you are the only person waiting for a prescription refill.

Flu and Covid Shots //Vaccinations Prescriptions in the Pharmacy Shoppers Drug-mart is The Right Choice locally In Sutton Georgina a very professional pharmacy, courteous, serving our community. Larissa and her staff are absolutely wonderful.

We were camping at Sibbald and I forgot my medication. I called this Shoppers and they were so incredibly pleasant and over the top helpful and got me the meds I needed. Very good customer service at the pharmacy and the front checkout. Thank you!

Shoppers DrugMart Prescription Sutton is The Right Choice - Professional & Deliveries-Owen and Larissa are so professional, whenever we needed a prescription ordered from our doctor, especially back during the Coronavirus lockdown and self isolation, they were able to arrange it all for us, professionally, promptly, pre-paid, very organized, kind, considerate and offered same day delivery. ThankYou!

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Shoppers Drug Mart — Pharmacy in Sutton

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Shoppers Drug Mart

Pharmacy at 20917 Dalton Rd, Sutton, ON L0E 1R0, Canada. Here you will find detailed information about Shoppers Drug Mart: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    10 AM–5 PM
  • Monday
    9 AM–9 PM
  • Tuesday
    9 AM–9 PM
  • Wednesday
    9 AM–6 PM
  • Thursday
    Closed
  • Friday
    9 AM–6 PM
  • Saturday
    9 AM–6 PM

Rating

4
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
20917 Dalton Rd, Sutton, ON L0E 1R0, Canada.
City:
Sutton
Phone:
Postcode:
L0E 1R0

About Shoppers Drug Mart

Shoppers Drug Mart is a Canadian Pharmacy based in Sutton, Ontario. Shoppers Drug Mart is located at 20917 Dalton Rd, Sutton, ON L0E 1R0, Canada.


Please contact with Shoppers Drug Mart using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Shoppers Drug Mart opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Shoppers Drug Mart

  • Elizabeth Barr
    Added 2025.10.12
    Terrible service from Ava, the manager on Sunday Oct 12th at 10:10am. Firstly, the store opened late. Went to take a return of clip on sunglass frames. Apparently wrong receipt. Looked up on Optimum profile....could not find it. I asked if anything else can be done since the Ava had so called helped me with the Optimum card. Nothing can be done. So I left the product the Optimum card and receipt and informed I won't be back. Zero concern about losing a customer of many years. Then she meaning Ava was very disrespectful...I saw her out of the corner of my eye and her negative body language was apparent.
  • John Kantor
    Added 2025.08.23
    Terrible service, wouldn't refund me my money after having a bad reaction with a medication after it being open. One of the ladies, I believe who is the store manager, forgive me if I'm wrong on her position, was terribly rude and would cut me off in conversation which is not treating a customer the way they should be treated. I recently opened a case up with corporate and will be taking this further. I will reply to the email they sent sometime this weekend. Sorry for the not so prompt response, Im camping still and its a bit hectic. Tough times we live in, and you can't refund $20.
  • By owner
    Added 2025.08.24
    We are sorry your recent experience was less than satisfactory, John. Please don't hesitate to let us know more details at 1-800-SHOPPERs, so we can look into this further. Thank you. From Shoppers Drug Mart Customer Care
  • Ryder Secord
    Added 2025.03.05
    I went in looking for a shampoo and i needed SERIOUS help and i found a beautiful young lady named Lucy, Lucy helped me get a shampoo but not any kind of shampoo she suggested the BEST shampoo because she said the one i was using was terrible for my hair so she recommended the loreal professional shampoo my hair has NEVER ever felt better so she also was lovely to talk to very understanding and we had a LONGGGG conversation and i have never felt a connection as good as the one me and lucy had such a great hard working lady thank you lucy!
  • Lauriellen Sebo
    Added 2024.05.04
    The pharmacy team is top notch! Owen and Owner are very professional, and friendly. They take pride to serve you as if you are the only person waiting for a prescription refill.
  • Don Bremner
    Added 2021.12.22
    Flu and Covid Shots //Vaccinations Prescriptions in the Pharmacy Shoppers Drug-mart is The Right Choice locally In Sutton Georgina a very professional pharmacy, courteous, serving our community. Larissa and her staff are absolutely wonderful.
  • Jamie Alexander
    Added 2021.10.12
    We were camping at Sibbald and I forgot my medication. I called this Shoppers and they were so incredibly pleasant and over the top helpful and got me the meds I needed. Very good customer service at the pharmacy and the front checkout. Thank you!
  • Donald W E Donny Bremner
    Added 2020.04.09
    Shoppers DrugMart Prescription Sutton is The Right Choice - Professional & Deliveries-Owen and Larissa are so professional, whenever we needed a prescription ordered from our doctor, especially back during the Coronavirus lockdown and self isolation, they were able to arrange it all for us, professionally, promptly, pre-paid, very organized, kind, considerate and offered same day delivery. ThankYou!
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